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CUSTOMER SATISFACTION AT ITS BEST!

I was deciding weather to get a new rug or try and clean it. I found Chem Dry and thought I would try them. Wally was in the area and had a look at my rugs and was sure he could clean them. Wow was I glad I tried them. Wally and his wife Bea did an amazing job. So pleased that I had them clean a very big and very dirty 4 piece couch set. Once again it turned out great. He was not satisfied until he knew for sure it was as clean as he could get it. They work long hours and travel long distances but arrive at your home on time , happy and ready to work. If you are looking for a great cleaning service , do yourself a favour and call Wally and Bea at Chem Dry . I know that’s who I will be using from now on.

Real customer satisfaction is what we are all about

June 26, 2017

We booked ChemDry to clean three bedrooms and a family room after the 2017 Kelowna Flood. Husband and Wife team Wally and Bea were very professional and friendly. They came in and got to work right away, after inspecting the bedrooms I knew I had contacted the right company. Very pleased with the cleaning product they use on carpets and the machine is state of the art in removing soil and dirt from areas for a deep clean. I was so happy, I asked if they could clean sofa sectional in the family room, it was an extra cost, but well worth it because it came out looking brand new!
I would highly recommend ChemDry, customer service is number one for this couple and they take pride in the work and do a good job. Hard to find these days, on time, professionally dressed, good customer service.
Sincerely, Yvonne

We are more than just carpet cleaners

Lisa Smith’s review of ChemDry Extra

I just want to sincerely thank Wally and Bea for the exceptional job they did on the carpets in my condo. Not only did they come to my place on a Sunday, a day they don’t normally work, they got out stains I thought would need to be re carpeted. I had a spot that another carpet cleaning company told me would need to be cut out of the carpet…that it would be impossible to get out, Wally had it out of the carpet in less than half an hour and I didn’t know what the stain was so he had to do trial and error. The spot cleaning serviced they provide is absolutely worth the money, the best part being that if they can’t get it out they don’t charge you (of course they got it out). Beyond the fact that my white carpets looks brand new and every stain. including dark black, ink, and wine stains are completely out of the carpet, Wally and Bea were SO pleasant and so friendly. I will continue to rave about the quality of their work, recommend this company, and use them in the future!

Have pet accidents? Call Chem-Dry Extra

Just wanted to say thank you very much for the amazing job you guys did on our area rug and sectional couch. The couch looks brand new and the pet smell is completely gone! You saved us from having to buy a new couch!:) We love that the products you use are non-toxic and we don’t have to worry about harmful chemicals with the pets around. Thanks again, we will definitely recommend your services to friends and family!

Justin and Tara

ANOTHER HAPPY CUSTOMER

Just wanted to send you a quick message to say how pleased I am with the job you did on my carpets they have never looked better.  You where so thorough and hard working and did a great job on my carpets and all while be very competitive in your pricing.  So I have no hesitation in recommending you to whom ever is looking for a carpet cleaner and  wants to get their carpets cleaned to a very above standard job.

Kindly yours,
Darren

WE BELIEVE IN GIVING OUR PERSONAL TOUCH

Message Body:
I just want to sincerely thank Wally and Bea for the exceptional job they did on the carpets in my condo. Not only did they come to my place on a Sunday, a day they don’t normally work, they got out stains I thought would need to be re carpeted. I had a spot that another carpet cleaning company told me would need to be cut out of the carpet…that it would be impossible to get out, Wally had it out of the carpet in less than half an hour and I didn’t  know what the stain was so he had to do trial and error. The spot cleaning serviced they provide is absolutely worth the money, the best part being that if they can’t get it out they don’t charge you (of course they got it out). Beyond the fact that my white carpets looks brand new and every stain. including dark black, ink, and wine stains are completely out of the carpet, Wally and Bea were SO pleasant and so friendly. He even helped me try and change a light bulb I couldn’t reach. I will continue to rave about the quality of their work, recommend this company to anyone I know who needs their carpets clean, and continue to use them in the future. A+++

OUR PRODUCT WORKS GREAT IN HOTELS/MOTELS

Good Afternoon Wally & Bea,
 I am writing to thank you for your exceptional service and professionalism.  Our carpets at the Best Western Sicamous Inn have never looked and felt so clean.  We recently had our annual inspection and the carpets were spotless!  Our team has noticed the difference your method has made.  Even on the high traffic areas that we were doubtful could be refreshed and renewed, Chem Dry got the job done.  Wally and Bea do a thorough job and complete the job with outstanding results!  We will be booking them on a regular basis to keep our carpets and upholstery at this property in tip top shape for our Guests.
On a personal note, I also have to say that if you need a product to clean a mattress or carpeted area soiled by pet urine, Chem Dry has the right products to save your mattress or carpet.  I had an older cat with failing kidneys that urinated in several places on my mattress.  I was sure the mattress would have to go to the dump but Wally had a product that eliminated the smell and cleaned the mattress to the point it smelled great and felt brand new!  It was truly a surprise the mattress could be saved and a miracle it could smell so nice and look spotless after being soaked in several spots with cat urine.  Thank you for saving me loads of money.  I never knew such a product existed and will tell everyone and anyone talking with me about a similar issue to call Chem Dry. 
Best Wishes to you both and I will be in touch to arrange our next round of carpet cleaning for the hotel. 
Regards,
Violet Bandura
Housekeeping Supervisor
Best Western Sicamous Inn

WE LOVE CLEANING THE COMMON AREA IN STRATA’S

Chem Dry, led by Wally and his team, were great to deal with and very professional.

They took their time to get the job done right, on time  and on budget for the entire strata.

ANOTHER SATISFIED CLIENT

Hi Wally

I thought I would drop you a line to Thank you for your extremely
professional job I received from you when cleaning my carpets, I am
very pleased with the results. I see the finished product makes my
carpeting looks like new. I would recommend your company to anyone
when I get the chance.

Thanks again

Bill

From a very happy customer

Just finished having Chem Dry clean my carpets. They turned out just great! I was considering replacing the carpet on my stairwell but they were able to clean it so well it looks new again. I’ll never have any other carpet cleaning company to do my carpets. Great job, Thanks so much.
Yours truly,
Dawn Poggemiller